FREQUENTLY ASKED QUESTIONS
For the most accurate and up-to-date information, we kindly ask you to contact us directly by phone. This way, you can inquire about our daily rates and any exclusive promotions.
Our fleet is designed to cater to every requirement. We offer luxurious Mercedes Sprinters, sleek Black Sleeve Trucks, elegant Maybach Sedans, and spacious Party Buses.
We provide transportation for a wide range of events and occasions, including:
- Quinceañeras
- Weddings
- Bat Mitzvahs
- Bachelorette and Bachelor Parties
- Birthdays and Anniversaries
- Holidays
- Ladies’ Night
- Bar Hopping
- Proms and Graduations
- Corporate Events
- Airport Transfers
If you have a specific event in mind, we’ve got you covered!
We accept various payment methods, including credit/debit cards, Cash App, Apple Pay, Zelle, and cash. Please note that personal checks are not accepted.
We service the Houston Metro area and beyond, including:
Spring, Katy, The Woodlands, Missouri City, Texas City, Beaumont, Pearland, Victoria, Aldine, Angleton, Alvin, Bay City, Channelview, Clear Lake City, Kingwood, Stafford, Conroe, Tomball, Galveston, Kemah, Magnolia, Alvin, Hempstead, Dickinson, Dallas, Austin, Louisiana, and more.
Travel fees apply for locations outside the Houston Metro area, including additional fees for trips to cities like Dallas or Austin.
Yes, a $200 non-refundable deposit is required to secure your booking. This deposit will be subtracted from the total fee. Payment can be made via credit/debit card, Cash App, Apple Pay, Zelle, or cash.
The remaining balance must be paid in full before departure at the pick-up location. Accepted payment methods include credit/debit card, Cash App, Apple Pay, Zelle, or cash. Personal checks are not accepted.
Yes, travel fees apply for pick-up locations outside the 610 loop and start at $150-$250. For trips to Dallas or Austin, fees begin at $350 in addition to the hourly rental rate.
Yes! Stay informed about our exclusive discounts and promotions by subscribing to our email notifications.
Our fleet accommodates groups of various sizes:
- Luxury black SUVs: 5–7 passengers
- Mercedes Maybach Sedan: 3–5 passengers
- Deluxe Party Buses: 16–25 passengers
- Mercedes Sprinters: 10–14 passengers
Yes, we have a BYOB policy. Customers are welcome to bring their own alcohol as we do not sell or provide alcoholic beverages.
Yes, pick-up services are available on a case-by-case basis. Contact us to discuss your specific needs. Additional fees may apply.
No, we do not provide liquor, but clients are welcome to bring their own.
Yes, unlimited stops are included in your booking. However, additional travel fees apply for stops outside the 610 loop.
Yes! Visit our Special Packages Page to book your Girl’s Night Out on the Glass Party Bus.
We offer seven unique routes. Visit our Routes Page for more details.
Our Glass Party Bus can comfortably accommodate up to 14 passengers.
- A 3-hour minimum reservation is required.
- Special packages are available exclusively for weekday bookings.
- Weekend reservations are subject to the standard 3-hour minimum rate.
The deposit is non-refundable. If you cancel, the card on file will be charged 50% of the remaining balance due.
If your reservation exceeds the scheduled time, the card on file will be charged for an additional full hour. For example, if your reservation ends at 9 PM but extends to 9:35 PM, you’ll be charged for 9–10 PM.
Wi-Fi is available upon request and must be arranged prior to your reservation.
Smoking is permitted for an additional fee of $250. If smoking occurs without payment, the card on file will be charged.
In the unlikely event of a breakdown, we will assess the situation promptly to minimize disruptions and ensure your safety.
No, food is not permitted in our vehicles.
Our vehicles are state-inspected and city-approved. Drivers are fully licensed, and all vehicles are thoroughly cleaned and sanitized before every reservation.
We will do our best to return lost items. Additional fees may apply if delivery is required.
Currently, we are working on implementing systems to accommodate passengers with disabilities.
Refunds are offered only for shelter-in-place weather conditions. We encourage checking the forecast before booking.
Yes! Contact us for more details about corporate accounts and the TLC Riders Loyalty Program.