Privacy Policy
Privacy Policy for Ride TLC
Effective Date: January 10, 2025
Ride TLC (“we,” “our,” “us”) is dedicated to safeguarding your privacy. This Privacy Policy delineates the methods by which we collect, utilize, disclose, and protect your information when you visit our website (https://ridetlc.limo/) and utilize our services. This policy also explains how we handle your information concerning SMS communication. Please read this policy carefully to understand our perspectives and practices concerning your personal data.
1. Information We Collect
Personal Information:
When you make a reservation, establish an account, communicate with us, or opt-in to receive SMS messages, we may collect your name, email address, phone number, payment details, and other information necessary to facilitate your requests.
Non-Personal Information:
We may gather non-identifiable data, including browser type, IP address, and website usage statistics, through cookies and similar technologies.
2. How We Utilize Your Information
To process bookings and deliver transportation services.
To send SMS messages, including reservation confirmations, updates, and promotional offers (only if you have explicitly opted in to receive such messages).
To enhance our website, services, and overall customer experience.
To communicate with you regarding reservations, updates, or promotions.
To comply with legal obligations or protect our rights.
3. SMS Communication
By opting in to receive SMS messages from Ride TLC, you consent to the following:
Message Types: You may receive transactional messages (e.g., booking confirmations, status updates) and promotional offers.
Message Frequency: The frequency of messages may vary based on your interactions with us.
Message and Data Rates: Standard message and data rates may apply as determined by your mobile carrier.
Opt-Out: You may opt out of receiving SMS messages at any time by replying “STOP” to any message. After opting out, you may still receive transactional messages related to active bookings.
Help: Reply “HELP” to any message for assistance or contact us directly using the information in Section 9.
We will not send SMS messages unless you have explicitly provided consent through a verifiable opt-in process.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
Service Providers: Third-party vendors who assist us in providing services (e.g., payment processors, SMS delivery platforms).
Legal Requirements: Authorities when required to comply with legal obligations or protect our legal rights.
Business Transfers: In the event of a merger, acquisition, or sale of assets.
5. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience. You can control your cookie preferences through your browser settings. Disabling cookies may impair the functionality of our website.
6. Data Security
We implement security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is entirely secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.
7. Your Rights
Depending on your jurisdiction, you may have the following rights:
Access, correct, or delete your personal data.
Restrict or object to data processing.
Data portability.
Withdraw consent at any time.
To exercise your rights, please contact us at [email protected].
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or contents of these external sites. We encourage you to review their privacy policies.
9. Changes to This Privacy Policy
We reserve the right to amend this Privacy Policy at any time. Any amendments will be posted on this page, and the updated effective date will be provided. We urge you to review this policy periodically.
10. Contact Us
Should you have any questions or concerns regarding this Privacy Policy, please contact us:
Ride TLC
101 Munford St., Houston, TX 77008
Email: [email protected]
Phone: 346.339.2114
By using our website and services, or opting in to receive SMS messages, you signify your agreement to the terms of this Privacy Policy.